Customer Support
Martha.com is not authorized to handle purchases made from other retailers. If you are experiencing issues with a Martha Stewart product that was not purchased through Martha.com, please contact the retailer where you purchased your product from for the best possible service. We are unable to accept items purchased from other retailers and will not be held responsible for such items while in possession or in transit.
Our Customer Service team will respond within 24-48 hours via email. Please submit your information and inquiry to this form.
Ordering & Payment
Martha Stewart merchandise is available to purchase on Instagram Shop & Facebook Shop.
If for any reason you wish to cancel your order, please submit your information and inquiry to this form. Orders are processed very quickly once submitted, therefore we cannot guarantee that we will be able to modify your order if it has already been processed.
If your order was placed on hold, it is likely that your order is being verified in the system for fraud prevention. Please contact us by submitting your information and inquiry to this form.
We accept payment with Visa, MasterCard, American Express, Discover, JCB, UnionPay, Elo, Apple Pay, Google Pay.
Returns & Exchanges
All products are FINAL SALE. Once checkout is completed, No Returns, Exchanges or Store Credits can be completed. If your item is defective or you have received the wrong item please contact us through our contact form https://martha.com/pages/customer-support-contact or call us (888) – 375 – 4026, 7 AM – 7 PM CT Monday- Friday.
Exchanges cannot be processed.
In the event that you received a damaged or incorrect item, please submit your information and inquiry to this form.
Shipping & Order Tracking
Flat Rate Standard Shipping of $7.95 on all orders.
From the date you place your order, please allow up to 3 weeks to produce and screen print your products. To track your order, please contact our Customer Service team by submitting your information and inquiry to this form. Our customer Service team will reach out to you within 24-48 hours via email