To track your order, please contact our Customer Service team by email at customerservice@martha.com or call us (888) – 375 – 4026, 7 AM – 7 PM CT Monday- Friday.

We want you to love your purchase, but if you are not completely satisfied we accept most returns by mail within 30 days of purchase unless an item is final sale as noted on the product page. Please contact us by email at customerservice@martha.com or call us (888) – 375 – 4026, 7 AM – 7 PM CT Monday- Friday to process your return.

Return any unused or defective merchandise by mail. Returned items must be in original, saleable condition with original tags for a full refund in the original form of payment. Shipping and delivery fees are non-refundable. All merchandise marked “Final Sale” on Martha.com are not eligible for returns. Exchanges cannot be processed.

Exchanges cannot be processed. A new order must be placed for the item you wish to exchange. You can place a new order on the website, email us at customerservice@martha.com or call us (888) – 375 – 4026, 7 AM – 7 PM CT Monday- Friday to assist you with this.

In the event that you received a damaged item, please contact us by email at customerservice@martha.com or call us (888) – 375 – 4026 , 7 AM – 7 PM CT Monday- Friday.

Please contact us by email at customerservice@martha.com or call us (888) – 375 – 4026, 7 AM – 7 PM CT Monday- Friday. to request a change in your order. Orders are processed very quickly once submitted, therefore we cannot guarantee that we will be able to modify your order if it has already been processed.

We accept payment with Visa, MasterCard, American Express, Discover, PayPal, Amazon Pay, Paypal, and Apple Pay.
In order for payments to be accepted, the bill and credit card addresses must match. A preauthorization will be placed on your card for your order amount immediately upon purchase. Your card will not be charged until your order ships.

If your order was placed on hold, it is likely that your order is being verified in the system for fraud prevention. Please contact us by email at customerservice@martha.com or call us (888) – 375 – 4026 , 7 AM – 7 PM CT Monday- Friday to assist you with your order.

Please contact us by email at customerservice@martha.com or call us (888) – 375 – 4026 , 7 AM – 7 PM CT Monday- Friday. to assist you with this. Please have the promo code and your order number. If the promo code is valid and your order qualifies for this, the discount will be applied to your order.

Every order is unique so reasons for delays may vary. Reasons include but are not limited to:
- The address and phone number provided does not match what your bank has on file
- Your order has items with special delivery requirements that may have longer lead time for delivery. (Ex.:Furniture or oversized deliveries that require LTL shipping may deliver longer than the standard delivery time.)

We make an effort to ship your items together and prioritize shipping goods to the customer as quickly as we can. There will be times when we may have to divide your order into multiple shipments due to:
- Ordered items are shipping from different fulfillment centers
- Availability of the items ordered during order processing

Martha.com is not authorized to handle purchases made from other retailers. If you are experiencing issues with a Martha Stewart product that was not purchased through Martha.com, please contact the retailer where you purchased your product from for the best possible service. We are unable to accept items purchased from other retailers and will not be held responsible for such items while in possession or in transit.

We respond to your inquiries within 24-48 hours. Please email us customerservice@martha.com with your name, phone number and order number to avoid delays in your response.